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Repaired Electronics
All Repairs and Upgrades performed by ServoTech Electronics
carry a 6 month limited warranty. This warranty covers all
electronics repaired and upgraded by ServoTech Electronics.
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Designs and Products
All products designed by ServoTech Electronics also carry a
one-year limited warranty and are subject to all of the below
terms and conditions.
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Surplus Electronics
All products sold as surplus by ServoTech Electronics are
sold AS-IS and they may not be returned under any circumstances.
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Coverage
Warranty only covers the labour and parts installed by
ServoTech during a repair or upgrade and will not cover any
other parts of the machinery or electronic product. ServoTech
does not guarantee service if the device or parts installed were
damaged by another part of the system or machine. In case of a
design or product it covers the whole unit.
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Liability
ServoTech Electronics shall under no circumstances be held
liable for the costs associated with slowing or stopping of
production, loss of time, operator and employee wages.
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Warranty Shipping
The customer is responsible for the shipping costs to and
from our facility during a warranty service.
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Claims
ServoTech Electronics reserves the right to choose the
resolution of the warranty claim
from the following options:
1. Repair of damaged component(s). Failure within 2 months of
the original repair will
get priority and will be addressed immediately. Others may be
delayed for up to 7 days
before they are addressed. Some exceptions may apply.
2. Pro-rated refund of the original price calculated as
following:
R=(D-d)*P
where R is the refund amount, D is the original warranty period
in days, d is the number
of days device worked reasonably well and P is the price paid by
the customer for the
original repair.
Under normal conditions ServoTech Electronics will choose to
repair the damaged device but in some instances this is
impossible. Such cases include the loss of software and the
damage of programmed microchips such as RAMs, PLDs and
specialized ICs.
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Loss of Warranty
The warranty will be rendered void and no claims may be made
if the device has been tampered with or abused in any way. The
following are the some main reasons for which an abuse clause
may be stated but others may be brought up at any time by
ServoTech Electronics.
1. Mechanical Shock of any nature.
2. Electrical Undervoltage, Overvoltage, Black-outs or
Brown-outs
3. Tampering with any part of the device other than the
specified tuning points.
4. Leakage of any fluid (indifferent of viscosity) on a device
that is not meant to be used
in a moist environment or is not designed to be submersible.
5. Infiltration of metal shards, metallic dust or any other
conductive material that came
from the customer's environment.
6. Any attempt to repair the device before, during or after
making a warranty claim.
7. Any use of the device outside the guidelines and/or
parameters specified in the OEM
manual.
8. Any tampering with the label or seal placed by ServoTech
Electronics.
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Software
Some electronics contain programmable microchips such as
EPROMS, EEPROMS,
PLDs, PIC microcontrollers, battery-powered RAMs and others.
ServoTech Electronics
will attempt to protect such information but cannot guarantee
the proper functioning of
the software. ServoTech electronics can not and will not
guarantee the software integrity
of any electronic component, assembly or system. Best practices
will be used by the
engineers to avoid the loss of software but ultimately it is the
customer's responsibility to
reload the software on the device.
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Other Disclaims
This warranty applies only to work done by ServoTech
Electronics and will not be combined with any other warranties
or claims from any other company or manufacturer.
Please review our service warranty. The terms of this warranty
are subject to change without notice. All claims made before any
changes in the policy will be honored. Should you have any
questions please contact us at (519)-342-6641 or info@servotech.ca.